Frequently Asked Questions
Everything you need to know about our luxury lingerie and services.
How do I determine my correct bra size?
We recommend visiting our comprehensive Size Guide which includes measurement instructions, or you can book a virtual fitting appointment with one of our specialized stylists.
What is your return policy for intimate apparel?
Items must be returned in their original condition, unworn and unwashed, with all tags and hygiene liners attached. Returns must be initiated within 30 days of the delivery date.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
How should I care for my silk and lace garments?
To preserve the delicate fibers, we strongly recommend hand washing your lingerie in cold water using a gentle silk-safe detergent and laying items flat to dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
Can I exchange an item for a different size?
Absolutely. If the fit isn't perfect, you can initiate an exchange through our returns portal to secure the correct size, provided the original item meets our return criteria.